What Should You Look For In An Email Marketing Agency For Ecommerce?

Melanie Balke
March 20, 2023

The digital age has revolutionized the world of commerce, and a significant aspect of this vast new landscape lies within the ecommerce realm.

A compelling website, an attractive product selection, and user-friendly functionalities are the foundations of a successful online business. Generating leads and engaging customers through an effective email marketing strategy is paramount.

However, navigating the myriad of email marketing agencies can be overwhelming for many business owners to find the perfect agency partner.

Fear not! This article will streamline the process for you as we delve into the crucial factors to consider when selecting an email marketing agency for your ecommerce business.

What are Email Marketing Campaigns?

Overlapping palm leaves. The text reads, "The Basics: What Is Email Marketing?"

Email marketing for ecommerce businesses goes beyond just sending promotional messages. It involves creating tailored content that nurtures customer relationships, boosts brand loyalty, and drives sales.

Some common types of email campaigns and marketing tactics that ecommerce businesses can leverage include:

  • Welcome email series for new subscribers
  • Product recommendations based on browsing behavior
  • Abandoned cart reminders
  • Re-engagement campaigns for inactive customers
  • Post-purchase follow-ups and upselling campaigns
  • Milestone and seasonal promotions

What is an Ecommerce Email Marketing Agency?

An open book. "The Basics: Ecommerce Email Agencies."

Ecommerce agencies have teams of experts specialized in your ecommerce brands and crafting personalized email campaigns tailored to your target audience, helping drive sales and customer loyalty for sustainable business.

By combining their knowledge of consumer behavior, web design, and email technology, these agencies provide comprehensive email content marketing and solutions that work with your overall marketing strategy.

These top email marketing agencies can transform your business's marketing efforts by creating compelling email content, designing eye-catching templates, developing automated email sequences, and analyzing campaign performance.

Types of Ecommerce Email Marketing Agencies

"In Depth: Types of Agencies."

Finding the right team for your needs is important when finding the top email marketing companies and agencies. There are different types of providers catering to different businesses, so here are some of the options you have when searching for an email marketing partner:

B2B Email Marketing Agency

A B2B email marketing agency focuses on providing digital marketing solutions to businesses, helping them reach a larger target audience and convert leads into sales. They offer services such as email marketing specialists designing email campaigns, copywriting, content creation, and analytics & reporting.

Full-Service Email Marketing Companies

These companies provide various services related to email marketing campaigns, including designing email blast layouts, coding emails with HTML/CSS, managing contact lists and automation flows, and analyzing data.

Paid Advertising Email Marketing Agency

This type of digital agency helps businesses create targeted campaigns using their paid advertising networks. Services include design & layout consultation, setting up the tracking code models, performing research & analysis on engagement metrics and other KPIs, and more.

Customer Acquisition Email Marketing Companies

Companies offering this service help businesses reach potential customers by improving their current email marketing strategies. Generally, services provided may include optimizing open rates by testing subject lines or segmenting audiences based on behavior.

Email Marketing Automation Companies

This email marketing company also offers solutions that automate certain processes associated with creating an effective email campaign. This includes drafting content for automated emails and scheduling them for delivery in specified periods.

Tips in Evaluating Ecommerce Email Marketing Agencies

Finding the best email marketing company or agency for your ecommerce business can be a daunting task, so here are some tips to help you evaluate potential email service providers:

Track Record of Past Works

Before hiring an email marketing agency, assess their portfolio to get an accurate picture of their expertise. Ask for examples of campaigns they have developed, what results they achieved, and the effectiveness of their strategies.

Relevant Experience in Your Niche

Look for an agency with a proven track record in your industry; be sure to evaluate their successes and failures and ask how they responded to them.

Customer Lifetime Value

Consider the customer lifetime value that the best email marketing agency can bring to your business by assessing the quality of leads generated via email marketing campaigns. This will help you measure ROI when evaluating prospective email marketing agencies.


Select a partner who can quickly adapt to changing customer needs, preferences, and market conditions. Look for an agency that can plan and execute innovative ideas for your brand's email marketing efforts.

Skills of the Top Email Marketing Agencies

A performance chart. "Skills: What to Look for in an Agency."

Ecommerce companies can greatly benefit from email marketing, but only with the right agency. So what are the key characteristics that make these top-notch agencies stand out?

Automated Email Sequences

Look for an email marketing agency with experience setting up automated email sequences. These are triggered based on customer behavior and ensure consistency in communication with repeat customers, helping boost ROI.

Promotional Email Marketing Campaigns

Promotional campaigns require agencies to understand the psychology behind target audiences, design compelling copy, optimize timing, and establish a feedback loop that helps refine future campaigns.

Knowledge of Email Marketing Platform

Choose an agency that is well-versed in using popular email marketing platforms such as MailChimp, Constant Contact, or AWeber. They should also be able to assist in setting up email accounts, creating templates, and tracking performance & results.

Detailed Email Marketing Strategy

Evaluate whether the digital agency can also devise a brand-specific strategy that considers desired audience segments and objectives. This should include tactics such as list segmentation, behavioral triggers, dynamic and content marketing, automation flows, and more.

Customer Retention

Assess if potential agencies have expertise in developing strategies for customer retention by employing techniques like loyalty programs or referral systems.

Expertise in Omnichannel Strategies

Choose a partner with experience integrating the various channels within your marketing mix (email, website, mobile app) to deliver personalized experiences to customers at all stages of their journey.

10 Best Email Marketing Agencies

Finding the right email marketing agency can be a challenge, but these ten offer comprehensive and creative marketing services to take your ecommerce business to the next level:

Zrich Media

Zrich Media is an award-winning email marketing agency specializing in creating engaging campaigns and automated sequences to deliver results. They provide a full suite of services, including list segmentation, advanced content personalization, A/B testing, behavioral triggers, and dynamic content.

Their team of experienced strategists and designers offers the expertise to bring your email strategy to life.

Services Provided:

  • Email and SMS marketing
  • Google ads
  • Social media ads

V8 Media

V8 Media offers an extensive range of services for email marketing campaigns, such as

  • List segmentation
  • Advanced content personalization
  • A/B testing
  • Behavioral triggers
  • Dynamic content

They are also well-equipped to provide full campaign planning and execution alongside optimization strategies that ensure maximum reach at a minimal cost. Furthermore, their experienced strategists and designers can create visually appealing emails that engage the audience meaningfully.

Ignite Visibility

Ignite Visibility is an email marketing agency that provides comprehensive services for businesses of all sizes. With their expertise in effective campaign planning and execution, they can craft unique campaigns that drive conversions and reach the intended audience.

Their digital marketing services include:

  • Search engine optimization
  • Advertising
  • Email marketing
  • Pay-per-click
  • Social media marketing automation


With InboxArmy, you can take your business to the next level. They offer comprehensive email marketing services that will help you increase conversions and achieve objectives quickly and effectively.

Their email marketing services include:

  • Email marketing strategy
  • Full-service email marketing and SMS marketing campaigns to ecommerce brands

They provide comprehensive campaign design and execution tailored to each need. Furthermore, they offer dedicated support throughout the process – from strategy planning to dashboard optimization.

Blind Pig Media

If you're looking to maximize your reach and truly engage with your intended audience, Blind Pig Media is here to provide the perfect solution. Their skilled team specializes in crafting individualized email marketing campaigns tailored for businesses of any size.

They excel at providing services such as:

  • Email marketing strategy
  • Digital marketing strategy
  • Social media marketing
  • Search engine optimization
  • CRM consulting

They take the time to understand each client's needs and provide full support throughout the entire process – from strategy development to optimization of dashboards and analytics.

The Bre Creative

Bre Creative stands out as an email marketing agency, assisting businesses in getting the attention they deserve with their creative content development, web design, strategy, and implementation services.

Here are a few features that make them unique:

  • Email marketing program and branding strategy for international brands
  • SMS marketing
  • Ecommerce email marketing solutions
  • Marketing automation
  • Web development
  • Email revenue and online sales
  • Disruptive advertising
  • Lead generation
  • Search engines

They deeply understand the digital marketing landscape and use their expertise to customize campaigns to meet each business's needs. Additionally, they provide comprehensive support throughout the process, from concept development to post-campaign analysis.

Alex Genovese

Alex Genovese is a digital marketing expert with over 15 years of experience in the field. He is well-versed in various tools and techniques, including email marketing, search engine optimization (SEO), social media marketing, content creation, analytics, and more.

Prominent email marketing companies and the services they offer include:

  • Conversion rate optimization
  • Data management
  • Data analysis

MH Digital

MH Digital is a digital marketing agency that provides a wide range of services to help ecommerce brands increase their visibility online and maximize their reach. They are experts in:

  • Search engine optimization (SEO)
  • Paid media
  • Content creation
  • Social media marketing and email campaigns

Additionally, they offer analytics services to track, measure and optimize the performance of all campaigns. With their experience and dedication to helping brands succeed, MH Digital is the perfect partner for businesses looking to make an impact in the digital space.

Enflow Digital

Enflow Digital is one of the best email marketing agencies that specialize in the following:

  • SMS Marketing
  • SMS Strategy
  • Email marketing

The Email Marketers

The Email Marketers is an email service provider that specializes in:

  • Email marketing
  • Campaign management
  • Email automation
  • Marketing automation services
  • Email and SMS marketing
  • Creative design and Copywriting

Additionally, they provide analytics solutions to track performance and optimize campaigns for maximum impact.

Is It Worth Hiring an Email Marketing Agency?

"Hire an Agency: Amplify Your Email Marketing Today."

Regarding email marketing, the benefits of hiring a professional agency are undeniable. An experienced email marketing agency can help you craft effective campaigns that maximize ROI and reach your target audience.

They also provide analytics solutions to track performance and adjust strategies as needed for optimal success. Additionally, they can help you stay up-to-date with industry trends and take advantage of automation tools to streamline tasks and save time.

With their knowledge and expertise in email marketing, a sales manager at an agency can prove invaluable in helping you boost your company's visibility and generate more leads.

If you're looking for a way to amplify your marketing, give me a call! We'll discuss how The Email Marketers can help you.